Google “project management software,” and you’ll get back pages of quality results. It’s hard to sift through the noise and key in on exactly the right offering. Results range from full-featured software you can host locally, to streamlined SaaS solutions hosted in the cloud. We chose Basecamp for our project management software solution years ago, and to this day, consider it an integral part of how we manage our work. Here are four reasons why.
It’s made by a great company. Basecamp has a unique story, in that it was born out of a web development company that needed a good software solution, but couldn’t find one that fit their needs. So, they scratched their own itch and developed their own. That company was 37signals, and they are now known simply as Basecamp. They also brought us the Ruby on Rails framework, and great books like Getting Real andRemote. I’m not suggesting you pick a software solution based solely on the company behind it, but it’s certainly an important factor for us whenever we examine new software solutions. If feels good to know the company is stable, and has a history of innovation and building products that work.
It just works. I’m sure they’ve had downtime, all SaaS solutions do, but I’ve never seen it. I can’t remember one time when I’ve clicked my Basecamp bookmark, and it has not loaded. Stability, availability, and speed are huge for cloud solutions, and we couldn’t be happier with the software’s performance in those regards.
It has enough features. No solution has all the feature you want, but Basecamp has the essentials. You won’t find a lot of bells and whistles, but what is there works well. We especially like that it allows for easy file uploading and sharing. Plus, I can’t tell you the number of times that Basecamp’s ability to preserve what you were typing before you accidentally clicked out of the screen has saved us from throwing our keyboards.
It makes communication easy. Communication is one of the greatest challenges in project management. Anyone who has worked on a project; either from the agency or client side, knows the challenge of staying on the same page. Especially relying on typical channels like email and phone. Basecamp frees you from the long email chains of forwards and replies. It keeps discussions and task lists organized, and everyone pulling together. While our development processes have in some ways outgrown Basecamp, we cling to Basecamp for the clarity in communication it provides.