The End of Support for Magento 1

In November 2015 Magento launched Magento 2.0, the long-awaited overhaul of their eCommerce platform. Far more than a facelift, Magento 2 brought an entirely new experience to Magento retailers. The new version resolved some common frustrations and offered a ton of new features and improvements.

But there was another side to this shiny new coin. During the rollout, Magento also announced that it would eventually discontinue support for Magento 1. And the drastic changes meant that upgrading from Magento 1 to 2 would be no small project.

Since 2015, End of Support rumors have swirled. Concrete information about the final sunset for Magento 1 hasn’t been easy to come by. Some retailers rushed to make the switch. But thousands of others, daunted by the time and cost involved, have hesitated.

If you’ve been waiting patiently for final support dates before making any decisions, this post is for you.


End of Support for Magento 1 Enterprise

Magento has released the policy for Magento 1 Enterprise Support. The policy also applies to the Magento 2 version of Enterprise, now called Magento Commerce:

End of Support for Magento 1 Schedule

To sum it up, for versions 1.9 – 1.12 Magento will keep releasing security patches only until June 2020. If your store is on Magento 1.13 or 1.14, pay special attention to the footnotes. After a lot of uncertainty, Magento has extended full support through June 2020, This goes far past their official policy, which promises only two years of support.

This extended support is likely a response to retailers who recently launched sites on 1.13 and 1.14. The idea of replatforming so soon was daunting and naturally caused an outcry. Now those retailers will have plenty of time to upgrade.


End of Support for Magento Open Source

For Magento 1 Open Source (formerly called Community Edition, or CE), Magento hasn’t yet announced an End of Support date. But we do know that Magento will give retailers at least 18 months to prepare before they stop providing security support. This comes from a blog post from Jason Woosley last year:

“We are committing to a minimum 18-month notice before we make any changes to our support levels. If you are not currently receiving communications from Magento, please sign up to receive information on upgrades and announcements.”

If you’re using Magento 1 Open Source/CE, make sure you sign up. You’ll be in the know once an End of Support date is announced.

Update: Since writing this article, it has been announced that the end of support for Magento 1 is officially June 2020. Read this article from Magento for full details. 


The End is Near

Magento has an end of service (EOS) rollout plan in the works. It was targeted to launch by June 2018, so more information should be coming soon. What we do know is this: The end of support—and the end of those critical security patches—is definitely coming. Once it passes, any store still on Magento 1 will be taking a major security risk. Your safest bet is to move, and to move soon.

If you are ready to talk about replatforming to Magento 2 or another solution, we’re here to help. We would be happy to speak with you and find a solution that works best for your business.


  • Tanmay Jatana

    In 2020, there will be no support for Magento 1 . Is it necessary to change the Magento from 1.9 to 2.x if you don’t hope for any Magento support from experts.